Frequently Asked
Questions
Have questions about our services, bookings, or safety measures? We’ve answered the most common queries to help you feel confident and relaxed before your visit.
What services do you offer?
At Iris Beauty and Spa, we offer a full range of beauty and spa services. This includes facials, body massages, waxing, manicures and pedicures, hair treatments, bridal makeup, and skincare services.
Do I need to book an appointment?
While we do accept walk-ins, we highly recommend booking your appointment in advance. This ensures that you get your preferred time slot and don’t have to wait, especially during weekends or busy hours.
Do you have bridal packages?
Yes, we have specially designed bridal packages to make your big day perfect. Our packages include bridal makeup, hair styling, facials, body polishing, and other pre-bridal treatments. We also offer customized packages depending on your skin and style preferences.
Are your products safe for sensitive skin?
Absolutely. We only use high-quality, dermatologically tested products from trusted brands. Our team first assesses your skin type and then selects products that are suitable for you. If you have allergies or sensitive skin, please inform us in advance so we can take extra care during your treatment.
Do you offer home services?
Yes, we offer selected beauty and spa services at home for your comfort and convenience. Whether it’s a facial, waxing, or makeup, our professional team can visit you at your location with all necessary equipment.
Can I cancel or reschedule my appointment?
Yes, we understand that plans can change. You can cancel or reschedule your appointment, but please let us know at least 24 hours in advance. This helps us manage our schedule and offer the time slot to someone else.
Do you offer gift cards or vouchers?
Yes, we offer beautifully packaged gift cards that you can give to your loved ones for birthdays, anniversaries, or any special occasion. You can choose a specific service or a custom amount, and the recipient can use it at their convenience.
How long does a typical spa session take?
The time depends on the service you choose. A basic facial or massage takes around 45 minutes to 1 hour, while full spa packages can take 2–3 hours. We’ll guide you with the timing when you book your appointment.